Customers’ Commonly Asked Questions

About Lascure

Consumers often worry about safety or accidental eye exposure. What safeguards are in place?

Lascure 352 is equipped with intelligent proximity sensors. The device only activates when securely placed on the head and automatically shuts off the moment it’s removed. This eliminates safety concerns regarding accidental eye exposure in households, fully aligning with North American ANSI safety standards.

What is the core advantage of 352 diodes compared to HairMax or brands with only 80-200 diodes?

Density determines depth. Lascure 352 provides full-scalp coverage, eliminating the need for manual movement like the HairMax comb and avoiding the "blind spots" of low-diode caps. Our 352 pure 650nm lasers create a uniform, potent energy field (LLLT), with clinical data showing follicles activation efficiency roughly 40% higher than leading competitors. This translates to faster, visible results for the user.

How do you support after-sales and warranties? High return rates are profit killers in North America.

We minimize defect rates by using 352 high-quality laser diodes instead of cheap LEDs. We offer a 2-year warranty and are open to establishing North American localized R&A processes or providing a "buffer stock" percentage to offset retail returns and protect your bottom line.

What are your OEM/ODM capabilities and supply chain stability for high-volume orders?

We operate vertically integrated production lines capable of meeting the massive demands of North American retail giants. We offer deep OEM/ODM customization, ranging from shell color and logo branding to bespoke software interfaces. For major accounts like Costco, we offer flexible MOQs and forecast-based pre-production to ensure supply chain resilience.

How often and for how long should I use it?

It should be used 3 times per week, spaced out every other day (e.g., Monday, Wednesday, Friday).Each daily treatment session is fixed at 12 minutes.It is recommended to continue this routine for a consistent 16-week period for optimal results.

Does the device have any smart safety sensors?

Yes. It is equipped with an intelligent sensor that ensures laser emission occurs only when the helmet is properly worn on your head.

If the device is removed or if the treatment is paused, the laser will immediately deactivate.It also features an overheat protection system

What treatment modes and irradiation areas are available?

The helmet supports dual control modes (Physical Button Control and Bluetooth App Remote Control)

  • Mode Selection: The device provides a "Continuous Mode" (constant laser output) by default, and a "Pulse Mode" (intermittent laser output) which is available via the App
  • Irradiation Zones: Using the App, you can select from four specific scalp zones: Forehead, Crown, Occipital, or Full Head

What is the working principle of this hair growth helmet?

The device utilizes Low Level Laser Therapy (LLLT). It works by providing laser energy to stimulate hair follicles, promoting hair growth in both men and women

Do you offer private labeling or custom logo services?

Custom logo services (OEM/ODM) are available upon request.We provide flexible OEM services, including custom logo placement on our Laser Helmets and Laser Caps

What is the features of Laser Helmet 352

1): The market's first app-controlled smart laser helmet for hair growth.
2): FDA-cleared laser helmet for effective hair regrowth.
3): Features 352 laser diodes (650nm) with a max power of 1760mW for high-performance results.
4): Smart sensor-controlled output ensures safe, reliable operation.
5): Targeted zonal treatment modes for various hair loss patterns.
6): Built-in high-capacity lithium battery for easy use.

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Customer service hotline:+86 158-2756-5899

Service time:8:00 - 17:00